Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

Emergency Veterinary Hospital Open 24 Hours a Day

ER Referral

The team at Central Island Veterinary Emergency Hospital is happy to provide support with day emergencies, overnight care to your patients, and surgical services. Our team is here for you.

We understand you want your patients to be in the best care. Our goal as an emergency hospital is to provide your clients with a 24-hour option. As you are their primary veterinarian, we ensure you are kept up-to-date with any treatment or care that is given. We value your trust and are committed to providing the same level of care as your client and patient are used to at your own practice. With clear communication between veterinarians, our referral program is designed for our hospitals to work together in the best interest of your patient.

Note: Complete the ER Referral form below if your patient needs to be admitted as soon as possible. Surgical referral forms are reserved for our specialist surgeon only.

Any patient that cannot be stabilized prior to transport. Common examples include:

• Respiratory distress
• Uncontrolled seizures
• GDV requiring surgery
• Urethral obstruction requiring catheterization
• Septic patients
• DKAs

If your patient is in critical condition, please call us as soon as possible. A verbal treatment plan will be provided to you after a doctor to doctor discussion.

Any patient with currently normal vital signs regardless of the nature of underlying disease/injury or intensity of previous intervention. Common examples include:

• Simple wound repairs
• Monitoring post-treatment

If your patient is in stable condition, please complete our online ER Referral Form and wait for us to send you a suggested treatment plan. The treatment plan and expectations should be reviewed with the client prior to transport.

If you have any questions, please don’t hesitate to contact us. We look forward to partnering with you!


Central Island Veterinary Emergency Hospital is committed to doing everything possible to combat the COVID-19 (coronavirus) outbreak.

As part of this commitment, effective immediately, Central Island Veterinary Emergency Hospital will be instituting the following precautionary protocol to minimize the risk of COVID-19 transmission.

For the safety of yourself, our staff, and the community, clients will not be allowed to enter the building.


- If possible, please call us at 250-933-0913 to let us know you are on the way so that we can be prepared to meet you upon your arrival at the hospital.

- When you arrive, please stay in your vehicle in our parking lot and call 250-933-0913, and we'll come to you.

- If you do not have a phone or your pet's emergency is immediately life-threatening, please come to the front door and ring the bell located to the right of the door.

Thank you in advance for your understanding.