We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Hospital Safety Protocols during Covid-19
To help ensure everyone’s safety, we have implemented added measures so our hospital team can continue to provide essential services to animals across Canada. We have implemented more intensive sanitation practices, a “closed waiting room” policy, telemedicine platforms, online ordering and other guidelines for physical distancing.
Central Island Veterinary Emergency Hospital is committed to doing everything possible to combat the COVID-19 (coronavirus) outbreak.
As part of this commitment, effective immediately, Central Island Veterinary Emergency Hospital will be instituting the following precautionary protocol to minimize the risk of COVID-19 transmission.
For the safety of yourself, our staff, and the community, clients will not be allowed to enter the building.
Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
- If possible, please call us at 250-933-0913 to let us know you are on the way so that we can be prepared to meet you upon your arrival at the hospital.
- When you arrive, please stay in your vehicle in our parking lot and call 250-933-0913, and we'll come to you.
- If you do not have a phone or your pet's emergency is immediately life-threatening, please come to the front door and ring the bell located to the right of the door.