We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
If you are a client’s regular veterinarian and wish to transfer a patient to Central Island Veterinary Emergency Hospital for overnight care, further diagnostics, or interventional or surgical procedures, please submit a Referral Request Form. Once received, we will return an estimate for you to present to the client, so they have an idea of the approximate cost of care and the services provided. If you have any questions about the referral of specific cases, feel free to phone ahead and speak to one of our veterinarians.
We are guided by the needs of the client and the referring veterinarian. If the owner(s) would prefer to have their pet transferred back to their regular veterinarian when they re-open, we will transfer care back, provided that it is safe for the patient to be transported between hospitals.
Once a patient has been discharged from our hospital, we will forward all clinical records and results to the client’s stated regular veterinarian for future reference and ongoing care. Please be aware that due to the high volume of patients that we can experience at times, there may be a short delay in the standard return of records. If you need records urgently, please contact our reception at 250-933-0913 and they will prioritize your case.