We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Emergency Veterinary Hospital Open 24 Hours a Day

Exotic Pet Services

Exotic pets can present unique challenges to veterinarians and may require highly specific knowledge and equipment to help manage their health.

If you have an exotic pet that needs help, please contact us at 250-933-0913. Through discussion with our veterinarians, we can decide how to help you best.

We are always able to see rabbits, ferrets and rodents. For all other species, including other mammal species, we recommend calling ahead with your questions.

Our vets can see many exotic species depending on their needs. You may be referred to another veterinarian or clinic with more specific knowledge of the species you have.​

Wildlife cases can also be brought to our hospital if they are injured or suffering. We will arrange for a rehabilitation centre to take care of them if it is appropriate to do so.

A note on rabbits:

Wild rabbits are commonly found around Vancouver Island, particularly in the Nanaimo, Ladysmith, and Duncan areas. Clearly injured animals should be brought to our hospital or should be seen by the local SPCA or Animal Control services. Baby rabbits are found in many people’s yards and are often hidden by the mother to keep them safe. If these rabbits are disturbed or taken away from the area, there is a high likelihood they will not survive. The babies shouldn’t be moved unless there is clear evidence that they are injured or suffering. If you are unsure about what to do, please give us a call at 250.933.0913 or phone your local SPCA service before bringing the rabbit into the hospital.

Additionally, there has recently been an outbreak of the highly contagious and fatal Rabbit Haemorrhagic Disease Virus (RHVD) on Vancouver Island. Due to this outbreak, we are treating all rabbits brought into the hospital in isolation. Owners of pet rabbits on the island should avoid any contact with wild rabbits and any areas where wild rabbits frequent. The SPCA has prepared a useful ‘Rabbit Hemorrhagic Disease Information Sheet – for Pet Rabbit Guardians’. Please contact us at 250-933-0913, the SPCA, or your regular veterinarian if you have any questions about this disease.

Central Island Veterinary Emergency Hospital is committed to doing everything possible to combat the COVID-19 (coronavirus) outbreak.

As part of this commitment, effective immediately, Central Island Veterinary Emergency Hospital will be instituting the following precautionary protocol to minimize the risk of COVID-19 transmission.

For the safety of yourself, our staff, and the community, clients will not be allowed to enter the building.

Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

EMERGENCY CASES

- If possible, please call us at 250-933-0913 to let us know you are on the way so that we can be prepared to meet you upon your arrival at the hospital.

- When you arrive, please stay in your vehicle in our parking lot and call 250-933-0913, and we'll come to you.

- If you do not have a phone or your pet's emergency is immediately life-threatening, please come to the front door and ring the bell located to the right of the door.

Thank you in advance for your understanding.