If your pet has an emergency – please call us at 250.933.0913 before coming to the hospital. To help us accelerate the check-in process, please complete our digital check-in form upon arrival. When you arrive at the hospital, please STAY IN YOUR CAR and call us for further instructions.


Emergency Veterinary Hospital Open 24 Hours a Day


Teresa Fraser

Practice Manager
As the Practice Manager, Teresa brings a lifelong passion for all animals, combined with strong business acumen. Starting at a young age with her first pets, her love of all things animals blossomed and led her naturally to a career in the veterinary industry. Animal rescue work has always been near and dear to Teresa's heart and many years of that work ignited her special interest in emergency medicine and, of course, the critical functions of radiology and ultrasound sciences. Teresa, her husband Dan, and their three children live on a beautiful hobby farm in Nanaimo. Their family includes a great many, including three horses, one mini donkey, 30+ chickens, three dogs, three cats, and a bearded dragon. Needless to say, when she is not at the hospital, you can find her out on the farm enjoying and tending to her family, two-legged and four-legged!